Support Center Home
Open a New Ticket
Check Ticket Status
Click on the category to browse FAQs.
Cigent D3E (38)
Can I try D3E before I buy it?
Can I upgrade D3E to D3E Premium when it is available?
Do I still need to use my anti-virus software with D3E & Bare Metal?
Do you have any plans to support Linux and Mac OS?
Do you offer volume discounts?
Recon Sentinel Frequently asked questions (27)
Are there any parental controls I can use?
Avast Software is triggering the recon sentinel , how can I fix this
Can I set a static IP for my Recon Sentinel?
Do I have to plug the Recon Sentinel into the back of my router?
Do we support multiple routers
Recon Sentinel General Inquiry (7)
Are there any manuals to help me if I need it ?
Do I have to allow any special traffic for the Recon Sentinel to work?
How can I update my Recon Sentinel?
Is there a web page where i can get more information
What is recon sentinel and what does it do?
Recon Sentinel Getting support (2)
How do I contact support for Recon Sentinel
I don't have the Recon Sentinel product yet , how can I get more information.
Recon Sentinel How do I ? (16)
How do I do a Factory Reset
How and why would I use remove
How can I check the Status of my support ticket?
How can I pre order or buy a Recon Sentinel
How do I add a recon sentinel at home or office
—Browse by Topic—
Cigent Bare Metal
Cigent D3E Premium
Cigent D3E Software
Cigent for Networks C4N
Recon Application Issue
Recon Device Issue
Recon General Inquiry
Copyright © 2020 Cigent - All rights reserved.
Helpdesk software - powered by osTicket
Please wait... it will take a second!