Frequently Asked Question

Unidentified device or I cant find a device or rogue device detected on the network - direct tv or dish
Last Updated 3 years ago

If you are a direct tv or dish network or any other company that uses a coax to ethernet converter box (decca) then I would look around on the floor where the wires are to see if there is a small a/c powered box the size of a cigarrette pack on the floor. It may or may not have lights on it. These boxes can be powered on and sit dormant for months and then come online generating a rogue device alert.
If you have one of these, there is a MAC address on the device, you can match it up with the recon sentinal alert and if it is the same then unblock and trust it and you will be all set.

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