Frequently Asked Question

My anti virus software is triggering D3E, what can I do?
Last Updated 3 years ago

Antivirus software works differently, Some will trigger d3e by scanning the deception file.

Malware software usually has an option to exclude file or folders you do not want scanned.

The deception file/s is one that can be skipped as well as the Locked folder.

Click show deception files. you will see what has been set up.

Add that file /s and /or the Locked folder and that should allow the malware software to work without triggering d3e.

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