Recon Sentinel Frequently asked questions


Frequently Asked Questions

  1. Are there any parental controls I can use?  
  2. Does the Recon Sentinel replace the need for anti virus or malware software  
  3. Is it easy to connect to my network?  
  4. Is Recon Sentinel always checking the network  
  5. The Recon Sentinel takes a long time to scan my network.  
  6. What kind of features does the device provide?  
  7. Avast Software is triggering the recon sentinel , how can I fix this  
  8. Can I set a static IP for my Recon Sentinel?  
  9. Do I have to plug the Recon Sentinel into the back of my router?  
  10. Do we support multiple routers  
  11. How can I control where alerts are being sent and can I send them to more than 1 mobile device  
  12. How can I create a shortcut to recon sentinel  
  13. How can I find my IP address on my devices?  
  14. How can I learn more about what ports are being used for services  
  15. Initial scan is complete, what next ?  
  16. Is there an installation document that I can follow?  
  17. My device is not responding or seems to have stopped  
  18. My Recon sentinal lost connection, stopped working, what can I do?  
  19. New look and feature changes updated here  
  20. Should I turn on ADC  
  21. The APP keeps on logging me out  
  22. Unidentified device or I cant find a device or rogue device detected on the network - direct tv or dish  
  23. What can I do if an intrusion or scan is detected?  
  24. What does the message on the display : Active Defense CM Running mean  
  25. What is ADC and when should I turn it on?  
  26. What is the warranty of the recon Sentinel  
  27. When I enter my ID it says it is "Invalid"  

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